L E G A S E A,
Rua Nova da Alfarrobeira 5
2750-452 Cascais, Portugal

Phone: +351 968 485 495
+351 214 833 064

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Cancellation Policy

After your booking confirmation is made, you will accept the following terms:

  1. A deposit of 50% of the amount of the reservation is required when booking for a reservation to be confirmed. The remaining 50% must be paid during his/her stay (when checking in or out).
  2. A reservation can be canceled by The Pergola Boutique Hotel (Eixo Enigmático Lda.), if the payment isn’t made under the conditions described above.
  3. Reservations made in platforms (eg: Booking, Airbnb, etc.) are managed by the respective websites.
  4. If the cancellation is communicated more than 30 days before the beginning of the service, the total reservation amount will be refunded to the costumer.
  5. If the cancellation is communicated between 15 and 30 days before the beginning of the service, only 50% of the reservation amount will be refunded to the costumer. The rest will be used to cover administration expenses and others.
  6. If the cancellation is communicated less than 15 days before the beginning of the service there is no refund. Furthermore, once checked-in the costumer is not entitled to any reimbursement for any unused services.

* Due to the recent virus (Covid-19) we are making our best to be flexible if existent bookings need to be re-booked for other dates. We either change the booking dates or issue a voucher to be used later this year or in 2022.

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