The check-in is after 14pm until 10pm. The check-out is until 12am. Exceptions may be allowed, as long as it has no efect on other reservations and/or cleaning work of the accommodation unit. Please inform us in advance;
During check-in you will be given a key ring with the room key for which the reservation was made and the access code to the main entrance. Its loss implies the payment of the reproduction. The code cannot be provided on under no circumstances to any person who is not included in the reservation made by the costumer.
Breakfast is included in the accommodation price. Other meals, may only be provided upon request and confirmation by The Pergola Boutique Hotel (Eixo Enigmático, Lda,).
As a matter of respect to all costumers, we ask everyone to be silent after 10pm.
The client is obliged to indemnify The Pergola Boutique Hotel (Eixo Enigmático, Lda.) for any theft and/or damage caused to the accommodation and/or respective support facilities, as well as all, damages arising from the breach of duties provided for in these general conditions, including particular lawyer’s fees and court costs.
The costumer can pay for the services by banking transfer (upon presentation and confrmation of receipt by The Pergola Boutique Hotel (Eixo Enigmático, Lda.) or in cash.
The Pergola Boutique Hotel (Eixo Enigmático,Lda.) reserves the right too change these General Conditions information anytime.